AgentEase — your first AI hire,
answering the calls you can't.

Never lose another customer to voicemail.

Get in early See how it works

No app to install  ·  No lock-in  ·  Built in Australia

One in four calls to local service
businesses goes unanswered.

$104,000

a year of work walking out the door — on a simple example: five missed calls a week, a $400 average job.

And missed calls rarely ring twice — around 85% of callers won't try again. They ring the next business that picks up. A customer who needed help, gone. A job that went to whoever answered first.

Sources: Invoca — 1 in 4 calls to local service businesses go unanswered. BIA/Kelsey — about 85% of callers don't call back. Dollar figure is an illustrative example: 5 missed calls a week × $400 average job × 52 weeks.

How it works.

We set it all up for you. Here's what happens the moment your phone rings.

Step 01

Keep your number. Change nothing.

We point your existing line to your agent — no new number, no app, nothing for your customers to learn. We build and tune the whole thing with you; you just approve it.

Step 02

Every call gets answered.

Your agent picks up on the first ring, sounds like a real person, and gets the lot — who's calling, the job, how urgent. No voicemail. No missed work.

Step 03

You just show up to booked jobs.

It's already in your calendar, the customer's got an SMS confirmation, and you've had a heads-up. The calls that used to ring out are now paying jobs.

Every call you used to miss — now answered, qualified and booked. Quietly, around the clock, while you get on with the job.

Built differently.

Everything a great receptionist does — and a few things most don't. Here's what your agent actually does, and why it sounds like it belongs to your business.

Answers every call — 24/7.

Nights, weekends, public holidays. Every call picked up in a natural Australian voice — not a phone tree, not a robot reading a script. The kind of first impression that wins the job.

Books the job on the spot.

Captures the job, the urgency and the customer's details, checks your calendar, and books it straight in — the customer gets an SMS confirmation before they've even hung up.

Knows an emergency when it hears one.

Burst pipe, gas leak, no power — your agent picks up the urgency and puts the call straight through to your mobile. Everything else gets calmly booked in.

Never lets a lead walk.

If a call ever slips through, the caller gets a friendly text within minutes — with a follow-up after that. The job doesn't quietly wander off to the next name in the search results.

Turns happy customers into 5-star reviews.

After the job's done, your agent checks in and drops a Google review link to the customers who loved the work. Your reputation builds while you get on with the work.

Honest about what it is.

Your agent tells callers it's an automated assistant — no pretending to be a person who isn't there. We're Made Of Humans. We don't think you should have to fake the human bit to earn trust.

Works with your setup — or none at all.

Running ServiceM8? It plugs straight in. No job software — just a paper diary in the ute? Works exactly the same. Nothing to rip out, nothing new to learn, and more integrations are on the way.

One agent today. More on the way.Coming soon

The Receptionist is our first hire — and it already answers your customers' everyday questions (hours, callout fee, service areas and more) from your own info. Next: it'll book smart to keep your day tight — jobs grouped by area, not scattered across town — then quoting and beyond. Founding customers help choose what we build next.

Common questions, straight answers.

No jargon, no fine print — here's what people ask us most.

Yes — and that's deliberate. Your agent introduces itself as an automated assistant up front, then handles the call so naturally that most people simply get on with what they rang about. You choose how it sounds, too — from polished and professional, to warm and friendly, to relaxed and casual — so it fits your business. We just don't think you should have to fake the human bit to earn someone's trust.
Tradies are where we started, because that's where a missed call hurts most. But AgentEase works just as well for any Australian business that lives by the phone — salons and barbers, real estate agents, cleaners, mechanics, hospitality and dog groomers, you name it. If calls slip through to voicemail, we should talk.
Yep — your number stays exactly as it is. You simply forward your calls to your agent, either all the time or only when you can't get to the phone. Customers ring the same number they always have, and you can switch the forwarding on or off whenever you like. Nothing to port, nothing to lose.
That's exactly where it earns its keep. Your agent answers every call — nights, weekends, public holidays — and it's never "on another call". If ten people ring at once, all ten get answered straight away in a natural Australian voice. No engaged tone, no voicemail, no one left waiting while you're flat out or fast asleep.
It answers the everyday questions itself — your hours, callout fee, the areas you cover and the like — and it knows when to get you involved. If a call's genuinely urgent, it puts it straight through to you on the spot. And if one simply needs a human — a tricky complaint, something outside what it's been trained on — it takes the details, lets the caller know you'll be in touch, and pings you straight away by SMS and email. Either way, you're always in the loop.
Yes — and it's one of the best bits. We load your agent with the questions you get asked all day: your callout fee, your hours, the areas you cover, whether you handle a particular kind of job, where to park, how to pay — whatever your customers always ask. So instead of a "we'll call you back", they get a clear answer on the spot, in your words. You decide exactly what it can and can't say, and we set it all up with you at onboarding.
This is where we go further than a basic call-taker. For businesses with more than one person on the road, your agent routes each job to the right person by area and specialty, and keeps the day geographically tight — grouping jobs by zone rather than scattering them across the city. When a booking would send someone the wrong way across town, it can check with you before locking it in, so a single job never wrecks the day's run. This smart, travel-aware scheduling is rolling out on our Pro / Team tier — and founding customers help shape exactly how it works.
Completely. Your agent learns your services, your service areas, your hours, how you greet people and the questions you'd want asked. It sounds like it belongs to your business — because it does.
Usually a couple of days. We start with a short onboarding call to learn your business, then build, tune and test your agent with you before it ever takes a real call — no DIY, no template dumped in your lap.
No lock-in, cancel any time. We'd rather earn your business every month than trap you in a contract — that's just not how we operate.
Yes. Call data is encrypted in transit and at rest, we follow the Australian Privacy Principles, and we never sell or share your customers' details. Your data is yours — full stop.
A handful of founding customers

Be one of our first,
and help shape it.

We're taking on a handful of first customers to shape AgentEase around how you actually work — and it's no gamble. It just catches the calls you'd otherwise miss, works with what you've already got, and you stay in control the whole way.